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Experience Integrity and Compassion in Patient Care

Safety & Privacy

Sky Trac Automatic Flight Following System

All aircraft are equipped with Sky Trac ISAT-200 Automatic Flight Following System using Flight Explorer as a flight tracking system. This system tracks aircraft in real time direct from the Air Traffic Control System (ATC) and supports voice communication anywhere in the world.

Communications and Reporting

Providence Air Ambulance understands the importance of clear and consistent communication.

Our operations team will be in constant contact with Assistance companies, health care providers and patient family members providing timely and informative status updates throughout each and every repatriation.

Utilizing GPS, satellite and geo-fencing technology to assist in tracking our aircraft and medical teams, Providence Air Ambulance is able to provide precise reporting within minutes of a request.

Information Collection and Access

An important aspect of air ambulance work is the tracking of patient care. A combination of paper and electronic forms and documents are used to record and save information that becomes an important part of the patient repatriation process, and provides the receiving medical facility with vital patient care history.

Utilizing the latest remote desktop server (RDS) technology, our centralized computing system allows directors and authorized staff members to access vital data from anywhere in the world. Data such as files, forms, documents, and records are accessible whenever necessary.

Providence Air Ambulance is entrusted with patient care details that must remain private. We have taken great care to consult with information technology specialists who have worked with us to develop a system that ensures that only authorized personnel have access to private information.